Shipping & Payment

For all questions concerning payment and shipping of ZAGAVA’s books and other products you may always contact us. You can also have an immediate look at the following most commonly asked questions.

Delivery periods

Unless otherwise specified, domestic delivery of goods to Germany shall be made within 3 - 5 days, for deliveries abroad within 8 - 14 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).

Please note that deliveries are not made on Sundays and other holidays.

If you chose low-cost shipping during checkout, we send the items together in one delivery. The delivery date for the complete order will be the same as that of the item with the longest delivery time.

If you chose rapid shipping during checkout, we send each item as soon as it is available in as many deliveries as necessary.

Once we shipped your order you are notified via email.

Tracking

Tracking of your shipment(s) is only available for registered customers.

To track a shipment log in to your account and choose “Your orders” in the account menu (top left corner of the page). After selecting the order you want to track you will find a tracking button under “shipping method”

Shipping prices international

Low-Cost-Shipping:


Shipping costs for domestic low-cost delivery to an address outside of the EU are calculated on the basis of the shipping weight and fulfilled via Deutsche Post (German postal service) and the postal service of the country of destination:

0.5 kg Deutsche Post
International shipment
(tracked)
5.95 €
1 kg Deutsche Post
International shipment
(tracked)
9.25 €
2 kg Deutsche Post
International shipment
(tracked)
19.25 €
2.5 kg Deutsche Post
International shipment
(tracked)
25.20 €
3 kg Deutsche Post
International shipment
(tracked)
28.50 €
3.5 kg Deutsche Post
International shipment
(tracked)
34.45 €
4 kg Deutsche Post
International shipment
(tracked)
38.50 €
6 kg Deutsche Post
International shipment
(tracked)
57.75 €

all prices are tax-free according to German Value Added Tax Law
 

Rapid-Shipping:


Shipping costs for domestic rapid delivery to an address outside of the EU are calculated on the basis of the number of items you have ordered and are fulfilled via Deutsche Post (German postal service) and the postal service of the country of destination:

per item Deutsche Post
International shipment
(tracked)
19.25 €

all prices are tax-free according to German Value Added Tax Law
 

Shipping prices European Union

Low-Cost-Shipping:


Shipping costs for domestic low-cost delivery to an address in the EU are calculated on the basis of the shipping weight and fulfilled via Deutsche Post (German postal service) and the postal service of the country of destination:

0.5 kg Deutsche Post
International shipment
(tracked)
7.08 €
1 kg Deutsche Post
International shipment
(tracked)
11.00 €
2 kg Deutsche Post
International shipment
(tracked)
22.91 €
2.5 kg Deutsche Post
International shipment
(tracked)
29.99 €
3 kg Deutsche Post
International shipment
(tracked)
33.92 €
3.5 kg Deutsche Post
International shipment
(tracked)
41.00 €
4 kg Deutsche Post
International shipment
(tracked)
45.82 €
6 kg Deutsche Post
International shipment
(tracked)
68.73

all prices incl. tax
 

Rapid-Shipping:


Shipping costs for domestic rapid delivery to an address in the EU are calculated on the basis of the number of items you have ordered and are fulfilled via Deutsche Post (German postal service) and the postal service of the country of destination:

per item Deutsche Post
International shipment
(tracked)
22.91 €

all prices incl. tax
 

Shipping prices Germany

Low-Cost-Shipping:


Shipping costs for domestic low-cost delivery to a German address are calculated on the basis of the shipping weight and may be fulfilled via DHL or Deutsche Post:

500 g Deutsche Post Letter
Einschreiben (registered mail)
1.45 €
1 kg Deutsche Post Letter
Einschreiben (registered mail)
2.60 €
2 kg DHL Parcel (tracked) 4.99 €
5 kg DHL Parcel (tracked) 5.99 €
10 kg DHL Parcel (tracked) 8.49 €

all prices are tax-free according to German Value Added Tax Law
 

Rapid-Shipping:


Shipping costs for domestic rapid delivery to a German address are calculated on the basis of the number of items you have orderd and may be fulfilled via DHL or Deutsche Post:

per item DHL Parcel (tracked) 4.99 €

all prices are tax-free according to German Value Added Tax Law
 

Accepted Payment options

  • Payment via PayPal


    Depending on where you live you can pay via bank account, credit card or debit card through your paypal account.
  • Prepayment via bank transfer (SEPA)


    Only available in SEPA-countrys.